Contact

Email is our only channel. There is no social media account and no phone line; if somebody writes to you in our name from anywhere other than this address, it is not us.

Support address: [email protected]

What to include when you write

• Which service you used, for example TikTok views, together with the target link or username.
• The request ID shown on the page after you send. Without that number the request is hard to find.
• A short description of the problem: delivery never started, an error message appeared, the page will not open. Quoting the error message word for word makes it much easier.
• If you think somebody opened a request against your account without permission, send the link to the account or the post and we will block new requests to that target.

Messages are read in order and most answers go out within a few working days. For delivery complaints we check the provider record first, and without a request ID that check cannot be done.